Frequently Asked Questions

Monero One is a free, open-source, self-custody wallet for Monero (XMR) on iOS and Android. It lets you send, receive, and store Monero privately. Your keys stay on your device and are never shared with anyone, including us.

Yes. Monero One is completely free to download and use. There are no subscription fees, no in-app purchases, and no hidden charges. The only fees you pay are the standard Monero network transaction fees when sending XMR, which go to miners who secure the network.

Yes. Monero One is on Google Play for Android and on the App Store for iPhone. To try new features early, join the beta at the bottom of monero.one.

Monero One is free on the App Store for iPhone and on Google Play for Android. Search for "Monero One" in either store, or visit monero.one/download, which opens the right store for your device.

Yes. Monero One is a non-custodial wallet, meaning your private keys and seed phrase are stored only on your device. They are never sent to our servers. The app is open source and available on GitHub for anyone to audit. It supports PIN and biometric (Face ID / Touch ID) protection for an additional layer of security.

A seed phrase is a set of words generated when you create a new wallet. On iPhone, Monero One supports Polyseed (16 words), BIP39 (24 words), and legacy Monero (25 words). We recommend Polyseed on iPhone because it embeds your wallet creation date, which makes restoring faster. On Android, Monero One creates 24-word BIP39 seeds and restores 16-word Polyseed, 24-word and 25-word seeds. Your seed phrase is the master backup of your wallet. With it, you can restore your wallet on any compatible app. Without it, your funds are permanently lost if you lose your device. Write it down on paper and store it somewhere safe. Never share it with anyone.

If you have your seed phrase, you can restore your wallet on a new device by installing Monero One and choosing "Restore Wallet." All your funds will be recovered. If you do not have your seed phrase, your funds cannot be recovered. This is why backing up your seed phrase is critical.

The app has no accounts and does not ask for your name, email address, or phone number. It sends us no analytics. To sync, it connects to a Monero node, and that node sees your IP address. On iPhone, the default node is one we run. Our Privacy Policy lists what each service sees.

A remote node sees your IP address, when your wallet syncs, and the transactions you send through it. It cannot see your keys, your balance or who you pay. To hide your IP address from the node, use Tor. Start Orbot, then in Monero One go to Settings, Sync Settings, Remote Node and turn on Use Tor Proxy. Both apps support it. You can also connect to your own node.Read what a Monero node sees, and how to hide your IP →

Yes, if you have your seed words. Monero One has no account, so no one can reset your PIN for you. On the unlock screen, tap "Forgot PIN?", then confirm with "Remove All" two times on iPhone or "Remove" on Android. This removes the wallet data from this device. Then tap "Restore Wallet" and type your seed. Your funds stay on the blockchain. Without the seed, they cannot be recovered.

Open the app, tap Send, enter the recipient's Monero address (or scan their QR code), enter the amount, and confirm. The transaction is signed on your device and broadcast to the Monero network. Thanks to Monero's privacy features, the transaction amount, sender, and recipient are hidden from outside observers.

Monero One connects directly to Monero nodes via RPC. Your device does the scanning locally. Initial sync depends on your wallet's age and the node's speed. Subsequent syncs are fast since only new blocks need to be scanned.

Yes. Monero One connects directly to Monero nodes via RPC. Built-in nodes include node.monero.one and other public nodes. You can also add your own node in settings, including Tor onion nodes.

Not today. Swap on a service you trust, then send the XMR to your Monero One receive address. Check the address on your screen before you send.Read our guide to swapping crypto to Monero →

Not today. Buy XMR on an exchange or a swap service, then withdraw it to your Monero One receive address. Send a small test amount first.See where to buy Monero in 2026 →

Wait until the wallet shows Synced. A scan in progress can show zero. Still zero? The restore date is probably later than your first deposit. Open Settings, then Sync Settings, and tap Restore Height. Pick an earlier date. On iPhone, tap Update Restore Height. On Android, tap OK. Then confirm with Update. The scan starts again from that date.Read our guide to a zero balance after a restore →

On iPhone, yes. Monero One pairs a Trezor Safe 7 over Bluetooth, and you confirm each send on the Trezor. Today, this works only in the iPhone app and only with a Trezor Safe 7.Read our Trezor guide for iPhone →

Monero (XMR) is a cryptocurrency focused on privacy, decentralization, and fungibility. Unlike Bitcoin, where all transactions and balances are visible on a public ledger, Monero uses three key privacy technologies: ring signatures hide the sender among a group of decoys, stealth addresses generate one-time addresses for each transaction so the recipient's real address is never recorded on chain, and RingCT (Ring Confidential Transactions) hides the transaction amount. Together, these features make Monero transactions private by default — no opt-in required.